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SLA-tier customers get a dedicated line.
Frequently asked
How does escrow work?
We hold your payment until the driver marks the job delivered. Funds release to the driver + fleet with our split within 24 hours.
What if my driver is late?
Open the booking → 'Raise dispute'. SLA breaches earn automatic wallet credit.
Do you cover cargo insurance?
Yes — every job includes £10k goods-in-transit cover. Upgrade to £50k or £100k at checkout.
Can I add teammates?
Business accounts → Team seats. Invite by email with admin / member / viewer roles.
Where is my invoice?
Completed bookings → Bookings → click the row → 'Download receipt'. Business accounts get consolidated monthly statements.